Roster and working time
- Overlapping rostered shifts
- Weekly scheduled hours
- Rest between shifts
Build your cover rule once. ShiftFill runs it when a shift opens.
Choose your staff groups, put them in order and set how long each group has to respond. When a shift is Open and Published, ShiftFill checks current Deputy records before each offer.
Before an offer is sent
Check current records before contacting staff.
ShiftFill uses information available in Deputy to narrow each group and avoid clear roster conflicts before sending an offer.
Availability and requirements
- Availability and approved leave
- Required training records
- Enabled workplace association
See why staff were included or left out
- Staff who match your checks
- Why a staff member was not included
- Current shift status and activity
Your sequence
Start local. Widen to nearby teams. Use the groups available in your setup.
Choose from the locations and group options enabled in your current ShiftFill setup. The examples on this site show common ways a team may want to structure a sequence.
Set an order that suits your operation
For example, a team may start at the shift's own location before widening to another enabled location. Available grouping options depend on your current setup.
Choose how long to wait
Give your first group time to respond. If a shift is still open when that time passes, ShiftFill contacts another group.
What if no staff match a group?
ShiftFill records the result and moves according to the configured rule. It does not send an offer to someone who failed the current checks.
Manager control
If a shift is still open, it comes back to a manager.
Automatic follow-up reduces repetitive work. It does not replace judgement, and a manager can step in whenever circumstances change.
Pause when plans change
Stop automatic follow-up and let a manager handle a shift directly.
See every follow-up step
Review which group was contacted, what happened next and which manager actions were taken.
Review unresolved shifts
If the configured sequence ends while a shift is still open, it returns for manager judgement and follow-up.
Helpful checks, not a compliance guarantee
ShiftFill uses current records available from Deputy. Your organisation remains responsible for deciding whether someone can legally and safely work a shift.