Locations and roles
ShiftFill uses the selected locations and roles to decide who should receive the first offer and who can be contacted next.
ShiftFill works with Deputy, not around it.
Managers set the fill order in ShiftFill. Staff receive and claim available shifts in Deputy, with no extra app to learn.
What the connection provides
The roster context needed to work the gap.
After an authorised manager connects Deputy, ShiftFill synchronises relevant operational records for enabled locations.
People and availability
Current availability, leave, training and roster records help check who can be offered the shift.
Open shift status
A published open shift starts the workflow. A fill or closure recorded in Deputy stops it.
Setup
Connect Deputy, then choose how offers should progress.
Nothing is sent to staff until you review the default rule and turn on Autopilot.
Authorise with Deputy
An authorised manager starts the connection through Deputy and returns to ShiftFill.
Review the requested access
See why roster, employee, location and availability information is used in the open-shift workflow.
Select enabled locations
Choose which locations should be watched and included in candidate groups.
Review and activate the default rule
Check who gets the first offer, the delay before the next group and when the shift should return to a manager.
One connected workflow
Staff stay in Deputy. Managers control the rule in ShiftFill.
What stays in Deputy
- Published shifts and assignments
- Employee access to shift offers
- Current roster and availability records
What managers control in ShiftFill
- Enabled locations and candidate groups
- Offer order and escalation delays
- Whether automation is enabled or paused
Disconnect when needed
Managers can disconnect the Deputy integration from ShiftFill settings. Existing audit and account records are handled under the applicable service and privacy terms.