Your staff and locations
Use staff details and locations already in Deputy when setting up who should receive an offer.
Keep rostering in Deputy. Let ShiftFill handle what happens next.
Deputy keeps rostering, replacement offers and staff claims in one place. ShiftFill adds ordered rounds and wait times, so managers do not keep returning to a shift.
Information from Deputy
ShiftFill uses staff and roster information already in Deputy.
Once an authorised manager connects Deputy, your team has no second employee list to maintain.
Your current staff records
Availability, approved leave, existing shifts, hours and required training help decide who appears suitable for an offer.
When follow-up starts
A shift must be Open and Published in Deputy. A sick-leave request on its own does not start ShiftFill.
Getting started
Connect Deputy, create your cover rule, then switch it on.
Nothing is sent to staff until you review your setup and intentionally turn on automatic follow-up.
Connect through Deputy
An authorised manager signs in through Deputy and approves access. They never enter a Deputy password into ShiftFill.
Choose your enabled cover groups
Review the locations and grouping options available in your current ShiftFill setup, then choose which enabled group should hear first.
Set your order and wait times
Decide who receives an offer first, how long they have to respond and which group comes next.
Turn on automatic follow-up
Start only when you are comfortable with your setup. You can pause it or hand a shift back to a manager later.
Built around Deputy's current status
ShiftFill checks what Deputy records before follow-up continues.
The roster remains the source of truth for whether a shift is still open, who was assigned and whether the sequence should stop.
Before an offer
ShiftFill reads current roster, availability, leave, workplace and training records used by your configured checks.
Between rounds
Before moving to another enabled group, ShiftFill checks that the shift still needs follow-up in Deputy.
When the sequence ends
If the shift remains open after the configured groups have been tried, it returns for a manager to review.
Deputy also has Find replacement
Managers can select staff and send replacement offers directly in Deputy. ShiftFill adds the ordered waiting and follow-up sequence around those offers.
What happens where
Deputy sends offers. ShiftFill starts another round when you tell it to.
Staff continue using Deputy to receive and claim shifts. Managers use ShiftFill to set contact order, wait times and when to step in.
What stays in Deputy
- Roster, open-shift status and final assignment
- Employee availability, leave and training records
- Replacement offers and where staff claim them
What ShiftFill handles
- Which enabled staff group hears first
- When to send another round if a shift stays open
- Manager controls, progress and follow-up history
An authorised manager can disconnect Deputy at any time
You can remove this connection in ShiftFill settings. Existing account and activity records are handled under applicable service and privacy terms.
For details about how ShiftFill handles information, read the Privacy Policy.