Current shift status
See what is in progress, what has been filled and what needs manager attention.
Set your cover rule once. ShiftFill handles what happens next.
Choose staff groups, their order and how long each group has to respond. When a shift is Open and Published in Deputy, ShiftFill follows your rule.
Set it up once
Connect Deputy, build your cover rule and keep rostering as usual.
Managers use ShiftFill to set up follow-up. Staff continue receiving and claiming available shifts in Deputy.
Connect your Deputy organisation
Sign in through Deputy, then choose locations where ShiftFill should watch for shifts that are Open and Published.
Build your cover rule
Choose who hears first, who comes next, how long to wait and when a manager should step in.
Mark a shift Open and Published in Deputy
A sick-leave request or message to a manager does not start ShiftFill by itself. That shift must be open and published before your approved rule begins.
ShiftFill checks records and sends offers
ShiftFill checks current Deputy records, sends an offer through Deputy and tries another enabled group after your chosen wait. It stops when Deputy records a fill or returns that shift for manager review.
No more guessing
See what is happening without chasing every reply.
See which shifts are in progress, who has an offer and what needs your attention.
Who hears next
Review who has an offer, who comes next and how long until follow-up continues.
Why a staff member was not included
See who matched current checks and why another team member was not included.
Nothing new for staff
Managers set rules in ShiftFill. Staff accept shifts in Deputy.
Your roster stays in Deputy, and employees do not need to learn another app.
| Who or where | What happens |
|---|---|
| Your managers | Choose locations, group order and waiting time, then turn on automatic follow-up when ready. |
| ShiftFill | Watches for shifts that are Open and Published, checks current Deputy records and contacts each enabled group in your chosen order. |
| Your staff | Receive, review and claim available shifts in Deputy. They do not need another app. |
| Deputy | Records who filled each shift. Once a shift is filled or closed, ShiftFill stops follow-up. |
What starts ShiftFill?
A shift must be Open and Published in Deputy. Once your rule starts, you can still pause it and let a manager take over.
Clear stopping points
Automation continues only while the shift still needs follow-up.
ShiftFill checks the current Deputy status as the rule progresses and gives managers clear ways to step back in.
Filled or closed
When Deputy records that a shift has been filled or closed, ShiftFill stops sending further offers.
No groups remain
If the configured sequence finishes and the shift is still open, it returns for manager review rather than promising coverage.
A manager steps in
Managers can pause follow-up, review what has happened and take over when circumstances change.
Want to review who receives each offer?
See the record checks, contact order, waiting time and manager controls available before and during follow-up.